Privacy policy
DRAFT – pending legal review. This text is not final and may change.
What we collect
If you request a callback we collect the phone number you enter, your city, what happened (if you choose one), the page you were on, and a random visitor ID stored in your browser. We also keep a hashed form of your IP address and the time of your consent for abuse prevention and our records.
How we use it
We pass your request to the company you chose or to a company listed on that page so they can call or text you about the repair. We use anonymous usage events (clicks, page views, A/B test variants) to improve the site. We do not sell your phone number for marketing and we do not send marketing texts.
Your consent
Ticking the consent box means you agree that the named company, or FixPros on their behalf, may call or text you at that number, including with automated technology. Consent is not a condition of any purchase. Message and data rates may apply. We record the version of the consent text you saw.
Security check
The callback form uses Cloudflare Turnstile to block bots. Cloudflare may process technical signals from your browser for this purpose under its own privacy policy.
Retention and your rights
We keep callback requests only as long as needed to complete them and for our records, then delete or anonymize them. You can ask us to see or delete your data at privacy@fix-pros.online. New York and other US state residents may have additional rights; we will honor valid requests.
Contact
Questions: privacy@fix-pros.online. See also About and corrections.